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Freight Audit and Payment: Best-recommended practices

Over the years, the global Freight Audit and Payment market has been gaining momentum. According to the latest reports, the FAP market will grow by 2032 to US$ 3,147.1 million. Advancement in technology is one of the prime reasons for the growth. Logistic firms are spending more on technology than ever before. Moreover, companies are looking for sustainable solutions for their supply chains that will reduce costs.

The demand for real-time auditing is rising due to the complexities of freight audits. Cloud-based solutions and technology like Artificial Intelligence (AI) are improving logistics operations. Shippers are outsourcing Freight Audit and Payment (FAP) processes to streamline their shipping operations. Automating the freight audit processes and data analytics ensures robust financial stability for businesses.

Our earlier blogs were on freight audit processes. This blog will discuss the best Freight Audit and Payment practices for effective transportation management.

Freight Audit and Payment (FAP)

Companies have to control shipping expenses and efficiently manage goods. Freight audits help shippers efficiently manage Transportation spend. Freight audits involve examination and verification of freight invoices for errors. Freight auditing involves identifying duplicate invoices, tracking delayed shipments, and verifying surcharges.

After confirmation of the accuracy of the freight bills, shippers make payments to the shipping carriers. Further, freight charges, taxes, and handling charges are also a part of freight payments. Freight payments to freight carriers are on the agreed contract payment terms. Interruptions in freight payments may cause carrier service deficiencies.

Freight Audit and Payment processes are crucial for businesses to optimize their shipping processes. Shippers can save costs with efficient FAP processes. Let us focus on Freight Audit and Payment best practices to improve shipping operations. Here are the top three best practices for managing Freight Audit and Payment processes.

1. Strategizing Freight Audit and Payment Process

Businesses are required to adapt and strategize intelligent ways to use data. Analyzing freight spend data can enrich Freight Audit and Payment processes. Document collection like bill of lading (BOL), contracts, and carrier invoices is necessary for freight auditing. Organized documentation and optimum procedures streamline FAP processes. Guidelines, rules, and responsibilities need definition to audit freight invoices. 

The focus has to be on freight rates, surcharges, and time to conduct the freight audit. Shipping volumes, weight, costs, and carrier performance need consideration. In addition, the audit requires a review of dedicated resources and technology. Shippers and freight auditors have to set goals to save transportation costs. Further, executing a plan to achieve the goal in a specific timeline is necessary. It needs complete collaboration of all stakeholders for successful logistics management.

2. Leveraging technology for Freight Audit processes

Advanced technologies and software related to freight auditing are advantageous for freight payment processes. High-level data analytics helps analyze transportation spend and aid in strategic business decisions. Shipping data processing in real-time reduces errors in freight billing. Integrated, operable supply chain systems rely on technologies like the Internet of Things (IoT) and Artificial Intelligence (AI).

Automated freight invoice auditing helps verify freight bills and eliminates duplicate payments. Further, cloud-based platforms review freight documents in real time and location. An extra level of protection controls in the freight audit software can detect anomalies in freight invoicing. Using electronic invoicing is essential, considering the complexities of freight auditing.

Upgrading to electronic invoices

The advantages of shifting to electronic invoices in freight shipping are numerous. Firstly, it removes the need for paper documentation, filing, and manual review. The removal of manual entry of data prevents risks of data input mistakes. Further, digitized invoices give accurate shipping information.

A common type of electronic invoicing used in logistics is Electronic Data Exchange (EDI) technology. EDI sends and receives freight bills of lading (BOLs) and invoices from freight carriers. Moreover, electronic invoicing uses one platform for a network of buyers and sellers. By upgrading to electronic invoices, businesses can

  • manage their finances
  • improve operational efficiency
  • and reduce shipping expenses

Predictive analytics and blockchain technology can detect and forecast potential discrepancies in freight invoices. By analyzing historical shipping data, technology can help businesses save money.

3. Transparent pricing agreements with carriers

It is essential to have negotiations on pricing agreements between shippers and freight carriers. Agreements regarding the service levels, freight rates, and surcharges need clarity. Freight contracts and pricing agreements require regular review and updation. Surcharges like fuel surcharges, additional handling charges, and freight tariffs are part of the agreement during contract negotiations.

Freight payments are possible after validating each invoice against the charges in the transportation pricing agreement. Verifying the accuracy of the surcharges, weight calculations, and discounts with supporting documents can save shipping costs. In addition, keeping track of freight carrier performance helps businesses. For instance, delays in on-time shipping deliveries need monitoring.

Effective communication with network partners

It is necessary to have a clear line of communication with network partners. Discussing shipment needs with freight carriers provides an overview of the shipping industry. Further, effective communication during contract negotiations gives shippers a chance to crack a good deal. It builds trust and goodwill with the freight carriers and further better rates and discounts.

Understanding the reasons for late payments to freight carriers and reviewing payment policies is vital for organizations. Further, monitoring freight spend patterns optimizes shipping operations and lowers shipping costs. These factors can enhance the cost-efficiency of Freight Audit and Payment processes for shippers.       

Following these freight audit and payment best practices makes managing transportation costs easier.

Freight Audit services by Audintel

With Audintel’s Freight Audit services, companies can avoid overcharges and save money. Our agile AI-powered platform identifies all invalid, inaccurate freight invoices. Our automated audit and claim filing process saves shipping costs for companies. The accurate data from our cloud-based technology ensures freight payments are on time.

Audintel’s Freight Audit services

  • Verifies shipping information
  • Identifies invalid or inaccurate freight invoices
  • Points out unwarranted charges
  • Confirms freight rates and discounts
  • Reviews surcharges and service levels
  • Checks duplicate payments and overcharges
  • Complies with regulatory requirements

Audintel generates automated, comprehensive, customized shipping reports providing an overview of shippers’ shipping costs. Our software solutions offer transportation spend visibility to companies. Audintel’s intuitive platform and customized dashboards give shippers an overview of their shipping data. It ensures that companies have real-time visibility of shipping data. Shippers have shipping data at their fingertips and can make informed decisions. Further, our Transportation Spend Management tool identifies freight billing errors causing a reduction in annual shipping expenses.

The bottom line

Businesses can manage their shipping costs using Freight Audit and Payment processes. Automated Freight Audit and Payment systems bring data transparency. FAP processes involve reviewing freight invoices, verifying their accuracy, and paying freight carriers. Freight audits can cut costs and provide cost-saving opportunities to businesses. Freight costs are managed easily with the latest technology tools. Outsourcing freight auditing to professionals provides cost-saving opportunities for businesses.

Audintel is a premier Freight Auditor that manages Transportation Spend for many shippers. Our next-generation data analytics tool provides real-time visibility of shipping data. Audintel’s easy-to-understand shipping reports give shipment details, payment details, and surcharge expenses. Further, our robust business intelligence tools manage multiple Carrier pricing agreements. It helps in calculating shipping costs based on complex carrier rules. Audintel’s cloud-based platform can automate and streamline shipping processes. Our dedicated Call center staff manually negotiates claims with shipping carriers. Our back-office support team are experts in providing insights into different aspects of transportation spend management.

If you want to learn more about our well-regulated freight audit services, call us at +1 (619) 354 8539. Further, you can learn about our customized audit services at the Audintel website.

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Freight audit process: Six common challenges shippers face

Freight billing errors, duplicate freight bill payments, complex tax rules of different countries; All this data requires efficient auditing by companies for better freight management. The freight audit process appears complex and difficult to comprehend for many businesses. But, an expert can pool-up all the relevant data and audit the freight bills. In this article, we will discuss the challenges faced by shippers during the freight audit process.

Why is the freight audit process complex?

Freight tariffs are complex, which are negotiated at the time of agreement between the shipper and carrier. It requires SME’s to understand the Freight tariffs, invoices and ensure proper billing by the carrier.

Freight rates proposed by shipping carriers change frequently; it could be due to fuel prices, tariffs, etc. That’s why freight auditing is vital for shipping companies. But, the freight audit process appears complex as it requires detailed invoice checking, diligent staff, and scheduling carrier payment in time.

The process becomes complicated when shippers have in-house manual audits that are not error-free. Also, the traditional way of freight auditing is time-consuming and stretches resources. Shippers face many challenges during the freight audit process.

The six common challenges faced by shippers during the freight audit process

The traditional way of auditing freight invoices does not solve the root cause of freight billing errors. Further, auditing involves disputing billing errors with the carrier, keeping track of freight disputes and requesting corrected invoices from shipping carriers. So, here are six challenges shippers face and the solutions to overcome these challenges.

  • Duplicate invoicing

Shipping carriers invariably issue duplicate freight invoices, companies dealing with huge shipping volumes receive thousands of freight invoices every year. Without proper auditing, businesses pay multiple times for a single invoice; thus causing huge loss of revenue.

  • Discrepancies in freight rates

Freight rates change constantly, but some companies use old freight rates during price calculations. It leads to confusion and disputes between the companies and the shipping carriers. Discrepancies in freight rates lead to inconsistencies in invoices and quotes.

  • Incorrect freight classification

Freight classification (NFMC) for shipments is essential for calculating shipping charges. This classification has 18 freight subclasses with different specifications for density, size, stowage, and liability of the goods shipped. Error in identifying the correct NFMC code for calculating freight charges will prove costly for shippers.

  • Shipping discounts

Shipping carriers offer discounts to their regular clients. Shippers can negotiate with shipping carriers for the best shipping discounts for freight shipping. However, if contract negotiations with shipping carriers are not updated regularly, shippers can lose out on the shipping discounts.

  • Tax and Tariffs

Applying tax rates for state, federal, and global shipping is vital for calculating freight charges. Wrong taxes or incorrect custom duties will affect the entire shipment. In addition, if taxes are not a part of the invoices, it will cause a delay in shipments, wasting valuable time and money.

  • Accessorial fees

Surcharges or accessorial fees influence freight shipping costs. It is essential to have an accurate accounting of Fuel surcharges, terminal handling surcharges, emergency bunker surcharges, peak season surcharges, etc. The wrong application of surcharges will lead to incorrect invoices and needs to be disputed with carrier..

These are some of the challenges faced by freight shippers that need quick resolution. The manual freight audit process involves teams that manage payment exceptions and vouchers. Further, the overworked staff of the audit teams is prone to cause human errors. So, it is essential to have digital solutions for optimizing shipping processes.

What are the solutions to overcome the challenges?

Technological innovation strategies and their implementation assist in the management of freight auditing. Automation of freight documents like freight billing will eliminate duplicate payments. Each invoice is validated to prevent overpayments with the help of effective auditing systems. In addition, shippers get greater visibility of the freight rate system with automated reports and innovative dashboards. With state-of-the-art freight post-billing solutions, shipping companies can understand freight classifications. Freight auditing software streamlines audits of freight invoices. Its real-time data helps in better negotiations with carriers for shipping discounts. In addition, it can schedule disputing errors with carriers in optimal time and receive corrected invoices without any hassles. Data accuracy ensures accurate tracking and monitoring of freight surcharges to shipments. Hence, state-of-the-art technologies and strategies help in effective freight management.

Benefits of partnering with Audintel

A freight audit provider, Audintel, provides quick audit solutions for freight billing inaccuracies. Shipping companies can improve their business processes with an efficient freight audit process which consists of 25 audit points. At Audintel, we do three-way match file audits that compare and validate the invoices of the shipping carriers and the shipment files. In addition, we carry out audits on freight rates, duplicate invoices, accessorial charges, and fuel surcharges. Our freight audit tools help in requesting corrected invoices from shipping carriers. We track and monitor accessorial fees so that our clients do not overspend. Our negotiating team experts conduct carrier contract negotiations for our clients and save money.

Final thoughts

Freight auditing may appear complex with complicated terms mentioned by shipping carriers. A trained eye can detect freight billing errors and claim corrected invoices immediately. With real-time intuitive dashboards and expert analytical resources, Audintel reduces freight costs and gives our clients a competitive edge. We, at Audintel, streamline the freight audit process for our clients. Discover more by reaching us, or by checking out the Audintel website or contacting us at +1 (619) 354 8539.