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Receive refunds quickly with Small Parcel Audit Services

The US e-commerce parcel delivery market reportedly will grow to USD 160.07 billion by 2032. There is increasing demand for speedy delivery services from small parcel delivery companies. For example, the United States Postal Service (USPS) small parcel delivery is economical, especially for last-mile deliveries. However, it has recently faced international shipping disruptions in many countries due to conflicts, winter weather, and local delivery issues. 

So, what if the small parcels arrive late? What do you do if there are shipping invoice errors? Who do you turn to when faced with late deliveries of packages? We hope it is your small parcel audit service provider. If not, you face the uphill task of asking for refunds from small parcel delivery companies.

This article deals with the small parcel audit services and audit points provided by Audintel. Further, we also mention how the small parcel audits recover refunds for clients.

Small parcel audit services

Small parcel auditing services help businesses overcome manual, time-consuming refund claims. The monitoring and tracking of a parcel shipment by each shipper is possible with automatic parcel auditing software. Shippers receive refunds from small parcel delivery companies for inaccurate fees, late deliveries, etc. In addition, small parcel audit services help recover money for their clients by identifying shipping mistakes.

Small parcel auditors provide options for switching small parcel carriers to shippers. Businesses can benefit by choosing a fast, cost-effective small parcel delivery company. Shippers can choose small parcel carriers that are affordable and don’t have hidden charges. The small parcel delivery companies include major players like UPS, FedEx, and USPS. DHL Express, Sendle, OnTrac, etc., are the other small parcel delivery companies.

Small parcel audits review billing inaccuracies, overcharges, and service failures by small parcel carriers. Further, they help to keep shipping costs under control and optimize shipping spend.

Types of Small Parcel Audits

The types of small parcel audits include manual audits, parcel audit software, and parcel audit services.

Manual audits are time-consuming and laborious, requiring employees to examine each invoice by hand.

Parcel audit software automates the manual auditing process. However,  training and optimum use of the software are essential to get positive results.

Parcel audit services are outsourcing of small parcel audits. It avoids the hassle of learning parcel audit software by companies. It provides shipping strategies and ways to obtain refunds from small parcel carriers.

Small Parcel Audit services: audit points identified by Audintel

In this section, we explore the different audit points that impact businesses. In addition, these audits help in getting refunds from small parcel carriers. Audintel identifies various audit points that need periodic checks. These audit points are categorized further into three types of audits.

1. Service Audits

These audits are for deficiencies in services provided by the shipping carriers. The below audit points target the service deficiencies of small parcel carriers:

  • Late Delivery Ground
  • Late Delivery Air
  • Late Delivery International

Shippers receive refunds for late deliveries by small parcel carriers by ground or air. It can be for domestic or international shipments. Small parcel auditing services inform shippers about the delays in package deliveries.

  • Voids

Small parcel carriers generate labels for all packages. Sometimes, these packages may not be shipped. However, the shippers eventually pay for the non-deliveries. Audintel tracks such non-delivery shipments for refunds.

  • Duplicate Invoices

Small parcel delivery companies generate invoices twice for the same shipment. Audintel identifies the duplicate invoices and requests refunds from them.

  • Duplicate Tracking Number

Parcel carriers give duplicate tracking numbers by mistake. Audintel monitors duplicate tracking numbers.

  • Lost Claims

Audintel makes claims for refunds to the small parcel carriers for lost packages.

  • Damage Claims

Packages damaged during transit are subject to claims. On behalf of the client, Audintel claims declared value or insurance for the damaged packages.

  • Saturday Pick-Up and Delivery Validation

Small parcel carriers pick up packages on Saturday. They charge extra for Saturday pick-ups and deliveries. Audintel validates such shipments. If there are mistakes made, we claim refunds for clients.

2. Invoice Audits

Invoice errors are a part of small parcel audit services. Here are some audit points that monitor inaccurate invoices:

  • Incorrect Rate

Small parcel carriers publish shipping rates every year. During carrier contract negotiations, both parties decide the charges for each package shipped. However, the small parcel carriers may bill excess to the negotiated rate. It leads to billing with inaccurate rates. Audintel audits the shipping rates levied by the shipping carriers and requests refunds where necessary.

  • Incorrect Discount

During contract negotiations, shippers and small parcel shipping carriers decide on discounts based on the shipping needs. Audintel identifies errors in providing the correct discounts by small parcel carriers, leading to refunds.

  • Incorrect Accessorial

Audintel requests refunds for shippers if accessorial fees, like fuel surcharges, are incorrect.

  • Commercial/Residential Adjustments

Small parcel carriers may charge small parcel delivery to commercial establishments at residential location prices. So, small parcel audit services by Audintel recognize the mistakes made by shipping carriers and request refunds.

  • Address Corrections Air or Ground

Packages requiring air or ground shipping do not necessarily need address corrections. However, Audintel requests refunds when shippers face wrong charges for address corrections.

  • Delivery Area Surcharge (DAS)

Shipping carriers charge businesses a surcharge if the delivery area of the small parcel is in a remote location. Audintel requests refunds when the DAS is inaccurate.

  • Hundredweight Shipments

Small parcel carriers provide discounts for multiple shipments going to one location. Audintel advises opting for alternative suggestions by small parcel carriers to save money.

  • DAS Extended

Small parcel carriers may charge extra for shipments with delivery areas beyond the remote locations. Audintel verifies whether the small parcel shipment is in the delivery area beyond the distant location. It requests refunds for discrepancies.

  • DAS Rural

This surcharge is for rural areas. Small parcel auditors verify the surcharge for accuracy.

  • Contract Negotiations

During carrier contract negotiations with the small parcel carriers, there are discussions on shipping rates and other surcharges. Audintel has an expert team to help shippers in carrier contract negotiations.

  • International Import and Export

Small parcel delivery internationally attracts duties and taxes. Audintel audits the shipments to ensure shippers do not pay extra taxes.

  • Incorrectly Billed Collect Shipments

Audintel checks if the shipments paid by third parties are correct.

  • Weight Accuracy

Small parcel audit services help shippers pay the exact amount for parcel weights. For example, a package that weighs 10 pounds may be charged incorrectly as a 15-pound package.

  • Additional Handling Charges

The Audintel team audits the shipments to verify if the shippers pay extra for handling packages.

  • Fuel Surcharge

Audintel verifies the validity of the fuel surcharge.

  • Hazmat Materials

Packages with hazardous materials have higher prices. Audintel audits the shipping invoices for the correct calculation of the shipment.

3. Compliance Audits

Audits conducted by third parties are compliance audits. It is to check if the shippers and small parcel carriers are following the negotiated terms of the contract agreement. The following audit points are integral to the compliance audits:

  • Contract Rate and Tier Audits

Audintel helps shippers with their contract agreements with small parcel carriers to get the best deal. We have expert negotiators who have in-depth knowledge of carrier contracts.

  • Contract Negotiations

Our negotiating team ensures that the shippers’ contract agreements with parcel carriers are correct and there are no discrepancies.

  • Invalid Account Number Usage

Small parcel auditors identify packages having invalid account numbers.

  • Incorrect billed 3rd Party Shipments using the client account number.

Audintel identifies incorrect third-party account numbers that do not exist. It notifies shipping carriers of incorrect billing of third-party shipments.

  • Special Contract Consideration

Audintel notifies shippers of any mistakes made in the contract negotiations.

Small parcel audit services by Audintel: refunds and savings.

Audintel requests refunds from small parcel carriers for mistakes made by them. We ensure our clients receive money in the accounts from  FedEx, UPS, and other small parcel carriers. As a small parcel auditor, Audintel ensures that its services do not end with just providing software solutions. We also ensure refunds for our customers. We help our clients save money by negotiating discounts with shipping carriers.

Final Remarks

Small parcel audit services help businesses request refunds for mistakes of small parcel carriers. Several eligible refunds are unclaimed by shippers. With the help of small parcel audit services, companies can claim refunds and save money. Audintel experts help shippers cut shipping costs with data insights. We help shippers choose the small parcel delivery company that serves their business needs.  Reach out to us for a demo and benefit from our state-of-the-art services. Contact us at +1 (619) 354 8539 or visit our Audintel website to know more about us.

Shipping Refunds

Efficient parcel auditing services save more with refunds

Shipping services will be at their peak in the upcoming holiday season. Businesses need to track whether their packages reach on time to their customers. Due to the heavy rush, there will be a delay in shipments.

Many shippers are unaware of recovering refunds from carriers for late deliveries. With the help of parcel audit services, shippers realize the errors made by carriers during shipment. This blog explores parcel audit services recovering refunds from shipping carriers. In addition, learn more about billing overcharges.

Parcel audit services and shipping refunds

Parcel audit services check and verify invoices from different shipping carriers worldwide. They conduct a comprehensive audit to ensure an accurate assessment of each shipment. Shippers face service failures from their chosen parcel carriers. For example, shipping carriers give duplicate invoices to shippers for a single package. Sometimes errors are made by shippers that directly impact shipments. For instance, the wrong address shipping label on the parcel is the cause for a delay in shipments. Mistakes made by carriers or shippers harm customer service. Parcel auditing is essential for shippers to recover refunds to avoid negative customer feedback.

Shipping refunds

An audit team addresses service failures of shipping carriers. Refund requests are sent to the shipping carriers immediately for quick resolution. Further, companies shipping large volumes of shipments have contracts with shipping carriers. The contracts entitle shippers to money-back guarantees from parcel carriers for late deliveries and other service charges. However, requesting refunds from shipping carriers is a complicated process. Each shipment has to be checked and verified to claim a refund from the parcel carrier. Most companies end up paying carriers for promised services that are unfulfilled. Outsourcing parcel audit services help companies receive refunds for late deliveries, overcharges, etc.

What are the kinds of refunds identified by Parcel auditing?

Parcel audits recover shipping refunds for companies and improve their operational efficiencies. Parcel auditing identifies refunds caused due to

  • Duplicate invoicing- More than one invoice with different parameters like invoice date and amount for the same parcel.
  • Billing overcharges- Unforeseen charges are added to the invoice when there is a delay in shipment due to an incorrect shipping label on parcels.
  • Late deliveries- Packages delivered late due to carriers’ network disruptions or other reasons are eligible for a refund.
  • Lost and damaged deliveries- Packages lost or damaged during transit are eligible for a refund.
  • Invalid surcharges- Parcel carriers charge shippers additional fees for the wrong dimensional weight of packages, errors in addresses, incorrect delivery areas, and improper fuel surcharges.

Companies find it an uphill task to dispute the additional fees levied by carriers. Manual auditing is time-consuming and requires resources. Reliable parcel audit services can help companies in challenging charges and getting refunds. In addition, it can help companies simplify the refund process.

Refund process

Shippers are eligible for refunds for service failures and incorrect invoicing by shipping carriers. The refund process for a shipment begins with a request to the concerned shipping carrier. Further, filing a refund claim must be within fifteen days of the quoted delivery date on the invoice. Shipping carriers like FedEx and UPS have dedicated channels for claiming refunds. In addition, UPS and FedEx promise on-time delivery of packages in their contracts with shippers. So,  shippers are eligible for a refund for late deliveries from UPS and FedEx (discussed in detail in our earlier blogs). Getting a refund for late deliveries is time-consuming, but outsourcing parcel audit services makes life simpler for companies.

Role of parcel audit services

Efficient parcel auditing services take care of identifying service failures and incorrect surcharges. Further, automated parcel auditing services recover refunds for carrier inefficiencies. Finally, refunds are directly transferred into the companies’ accounts effortlessly. In addition, audit companies aid companies in parcel contract negotiations, so they do not miss the money-back guarantees for late deliveries from shipping carriers. Parcel auditors maximize revenue for companies with their shipment tracking tools and state-of-the-art software.

Audintel’s parcel auditing services to recover your refunds

Receiving refunds from UPS, FedEx, and DHL is easier said than done. A team of parcel auditors at Audintel recover refunds for late deliveries, incorrect invoices, invalid surcharges, and more. Our intuitive software easily tracks shipments and identifies service failures instantly. Audintel Technology Development and Customer Service Call Center effectively request refunds from shipping carriers for service failures. We don’t just rely on automated software, but our dedicated and experienced team at the Call Center follow-up with the shipping carriers for quick refunds. Our clients can expect the most reliable parcel audit services from Audintel. Choose Audintel for recovering refunds instantly without hassles.

Summary

In the current economic situation companies need to spend less and save more. So, recovering refunds with the help of efficient parcel audit services is the best way forward. Companies need parcel audit services that understand their shipping costs and save undue expenses. Audintel fits the bill for businesses looking to increase their operational efficiencies. Receive refunds directly into your accounts with Audintel’s services. Contact us for more details about our services at +1 (619) 354 8539 or visit our Audintel website.

parcel audit services

Affordable parcel audit services for reducing shipping costs

Are you confused about the calculation of shipping rates during small parcel shipping? Find it difficult to track small parcels. Further, claiming refunds for late deliveries of packages is full of hassles. Then, it is time to partner with parcel audit services. This article will explore why parcel audit services are necessary for reducing shipping costs.

Why do businesses need parcel audit services?

The destination, type of parcel carrier, and weight of parcels control the shipping costs of companies. Shippers need cost-effective solutions to ship small packages internationally. Moreover, custom clearances of international shipments require proper documentation. Keeping track of refunds from parcel carriers is a tedious task if done manually. Also, shippers seek discounts when negotiating with shipping carriers. The above factors make it essential for businesses to partner with parcel audit services. It gives peace of mind and reduces shipping costs for businesses.

How do parcel audit services save money?

Manual in-house audits require time and engage the resources of companies. So partnering with parcel audit services helps companies save money on administrative costs and time. A comprehensive review of shipping invoices aids companies in identifying any service failures by parcel carriers. In addition, it allows shippers to claim refunds from the parcel carriers for overcharging, late deliveries, or incorrect shipping fees. The weight and dimensions of packages contribute to a rise in shipping costs. The innovative solutions provided by parcel audit services help in lowering shipping costs. Our earlier article gives more information regarding the benefits of parcel audit services.

Reduce international shipping costs with parcel audit services

International shipping has become expensive due to various reasons beyond anybody’s control. Due to a rise in shipping costs, customers abandon shopping carts leading to businesses losing money. By partnering with parcel audit services, companies reduce shipping costs seamlessly using different methods such as:

Negotiating with a fulfillment center

Companies negotiate with a fulfillment center for discounts according to their business requirements. Shippers can spread their inventory across many warehouses across a country due to fruitful negotiations with a fulfillment partner. These negotiations help in lowering shipping costs to a large extent.

Optimizing packaging of goods

Heavy and oversized packages are expensive for shippers. Shippers need to have better alternatives for overweight and oversize parcels. And so, innovative packaging helps shippers reduce the weight and dimensions of packages. For instance, poly mailers instead of boxes help in reducing packaging costs.

Switching parcel carriers

Shippers can save money by switching parcel carriers according to the suggestions given by parcel audit services. Hence, choosing regional parcel carriers that offer cheaper shipping rates with quality delivery service is more beneficial for shippers. Negotiating with several shipping carriers helps shippers get a better bargain for their shipping needs. In addition, hybrid services are gaining momentum among shippers.

Proper documentation

International shipments to different destinations need a lot of paperwork. Generally, most countries need documents like purchase order, invoice, packing list, bill of lading, Certificate of Origin, Letter of credit, export license, and insurance certificate accompanying the shipment. Lack of proper documents leads to late delivery of goods, thus leading to loss of revenue.

Prepaid shipping

Businesses that usually ship the same weight packages can opt for prepaid shipping. Prepaid shipping allows shippers to buy shipping labels in advance instead of paying for an individual one at the time of shipping. It provides a discount of up to 20 percent to businesses.

Parcel carrier contract negotiations

Parcel audit services negotiate with shipping carriers for better shipping rates and discounts. Shipping information that includes shipping history, volumes, and accessorial fees is a part of the negotiations. Having shipping data at the fingertips helps in parcel rate negotiations to a great extent. Parcel audit services have experts well versed in carrier contract negotiations and recommend different parcel carriers for particular services. Small parcel negotiations are essential for companies to get the maximum benefits without loss of revenue.

Parcel audit services help lower a company’s overall shipping costs without any hassles. Learn more about reducing shipping costs in our blog.

Reliable, affordable parcel audit services of Audintel

At Audintel, we reduce the shipping costs of businesses seamlessly. Our intuitive dashboards and comprehensive shipping reports are the best in the market. We have the expertise to handle the shipping data of our clients and negotiate the best deals with the parcel carriers. Our team of experts tracks each shipment and claims refunds for any damages or late deliveries from the parcel carriers. We offer insights into the future and identify conditions that can be prevented or need improvement. Our audits cover shipping invoices so that clients don’t get overcharged unnecessarily. Audintel provides intelligent, reliable, and affordable parcel audit services to clients.

 To summarize

There are more than forty audit checkpoints, so shippers need help solving the various complex aspects of parcel auditing. Parcel auditing services have the requisite automated technology, data analysis skills, and experience to empower shippers to make informed decisions. In short, Audintel handles small parcel audit services for our clients, giving them the necessary peace of mind. Discover our entire range of parcel audit services by contacting us today or you can call us at +1 (619) 354 8539. Visit our Audintel website to know more about parcel auditing.