Shipping Refunds

Efficient parcel auditing services save more with refunds

by BlogSpend Management

Shipping services will be at their peak in the upcoming holiday season. Businesses need to track whether their packages reach on time to their customers. Due to the heavy rush, there will be a delay in shipments.

Many shippers are unaware of recovering refunds from carriers for late deliveries. With the help of parcel audit services, shippers realize the errors made by carriers during shipment. This blog explores parcel audit services recovering refunds from shipping carriers. In addition, learn more about billing overcharges.

Parcel audit services and shipping refunds

Parcel audit services check and verify invoices from different shipping carriers worldwide. They conduct a comprehensive audit to ensure an accurate assessment of each shipment. Shippers face service failures from their chosen parcel carriers. For example, shipping carriers give duplicate invoices to shippers for a single package. Sometimes errors are made by shippers that directly impact shipments. For instance, the wrong address shipping label on the parcel is the cause for a delay in shipments. Mistakes made by carriers or shippers harm customer service. Parcel auditing is essential for shippers to recover refunds to avoid negative customer feedback.

Shipping refunds

An audit team addresses service failures of shipping carriers. Refund requests are sent to the shipping carriers immediately for quick resolution. Further, companies shipping large volumes of shipments have contracts with shipping carriers. The contracts entitle shippers to money-back guarantees from parcel carriers for late deliveries and other service charges. However, requesting refunds from shipping carriers is a complicated process. Each shipment has to be checked and verified to claim a refund from the parcel carrier. Most companies end up paying carriers for promised services that are unfulfilled. Outsourcing parcel audit services help companies receive refunds for late deliveries, overcharges, etc.

What are the kinds of refunds identified by Parcel auditing?

Parcel audits recover shipping refunds for companies and improve their operational efficiencies. Parcel auditing identifies refunds caused due to

  • Duplicate invoicing- More than one invoice with different parameters like invoice date and amount for the same parcel.
  • Billing overcharges- Unforeseen charges are added to the invoice when there is a delay in shipment due to an incorrect shipping label on parcels.
  • Late deliveries- Packages delivered late due to carriers’ network disruptions or other reasons are eligible for a refund.
  • Lost and damaged deliveries- Packages lost or damaged during transit are eligible for a refund.
  • Invalid surcharges- Parcel carriers charge shippers additional fees for the wrong dimensional weight of packages, errors in addresses, incorrect delivery areas, and improper fuel surcharges.

Companies find it an uphill task to dispute the additional fees levied by carriers. Manual auditing is time-consuming and requires resources. Reliable parcel audit services can help companies in challenging charges and getting refunds. In addition, it can help companies simplify the refund process.

Refund process

Shippers are eligible for refunds for service failures and incorrect invoicing by shipping carriers. The refund process for a shipment begins with a request to the concerned shipping carrier. Further, filing a refund claim must be within fifteen days of the quoted delivery date on the invoice. Shipping carriers like FedEx and UPS have dedicated channels for claiming refunds. In addition, UPS and FedEx promise on-time delivery of packages in their contracts with shippers. So,  shippers are eligible for a refund for late deliveries from UPS and FedEx (discussed in detail in our earlier blogs). Getting a refund for late deliveries is time-consuming, but outsourcing parcel audit services makes life simpler for companies.

Role of parcel audit services

Efficient parcel auditing services take care of identifying service failures and incorrect surcharges. Further, automated parcel auditing services recover refunds for carrier inefficiencies. Finally, refunds are directly transferred into the companies’ accounts effortlessly. In addition, audit companies aid companies in parcel contract negotiations, so they do not miss the money-back guarantees for late deliveries from shipping carriers. Parcel auditors maximize revenue for companies with their shipment tracking tools and state-of-the-art software.

Audintel’s parcel auditing services to recover your refunds

Receiving refunds from UPS, FedEx, and DHL is easier said than done. A team of parcel auditors at Audintel recover refunds for late deliveries, incorrect invoices, invalid surcharges, and more. Our intuitive software easily tracks shipments and identifies service failures instantly. Audintel Technology Development and Customer Service Call Center effectively request refunds from shipping carriers for service failures. We don’t just rely on automated software, but our dedicated and experienced team at the Call Center follow-up with the shipping carriers for quick refunds. Our clients can expect the most reliable parcel audit services from Audintel. Choose Audintel for recovering refunds instantly without hassles.

Summary

In the current economic situation companies need to spend less and save more. So, recovering refunds with the help of efficient parcel audit services is the best way forward. Companies need parcel audit services that understand their shipping costs and save undue expenses. Audintel fits the bill for businesses looking to increase their operational efficiencies. Receive refunds directly into your accounts with Audintel’s services. Contact us for more details about our services at +1 (619) 354 8539 or visit our Audintel website.

Carrier contracts

Carrier contracts: negotiate effectively for better savings

by BlogCost Optimization

Is tracking individual contracts with multiple carriers proving to be tedious? Are you aware of the latest shipping rates that may affect your business? A carrier contract management system can give answers to these questions. Further, accessorial charges are a part of carrier contract negotiations.

Here, we will explore carrier contracts and their significance in reducing shipping costs for companies.

Carrier contracts and their significance on businesses

Shippers work with carrier companies to move goods between locations under agreed contracts. The carrier contracts work for specific customers and not the public. They are ideal for high-volume shipping operations. Further, carrier contracts give greater visibility regarding the timeline for invoice payments, shipping rate confirmation, and more. Businesses improve their bottom line regardless of dynamic markets with carrier contracts.

Examples of contract carriers are DHL, FedEx, UPS, Penske Logistics, and other large shipping carriers. These contract carriers offer specialized services to companies or organizations based on contracts. They offer customized services for a company’s specific needs. For instance, for the transport of refrigerated goods, they provide refrigerated trucks. Having a contract with the shipping carriers helps shippers reduce shipping costs and improve the visibility of the shipments.

Manage carrier contracts and increase operational efficiency

Businesses need to identify shipping data in their efforts to manage carrier contracts. Shippers can analyze their shipping data by service, weight, zone, and accessorial charges and assess contract deviations. In addition, carrier contracts are subject to changes, and updating carrier contract agreements is essential. A centralized monitoring system allows for better carrier contract management. A quick reference to multiple contracts improves the entire operational efficiency of the shipping company. Further, carrier contract negotiations are a part of good contract management.

Why do businesses require negotiations on carrier contracts?

The negotiations on the rates, services, and accessorials with the carriers are carrier contract negotiations. We have discussed carrier contract negotiations in detail in our previous blogs.

However, given the current global scenario, it is time to revisit contract negotiations with the shipping carriers.

Did you know new carrier rates affect carrier contracts?

In the latest news, FedEx has announced FedEx Express and Ground list rates and surcharges from Jan 2, 2023. You can check here for list rates. You can check here for the FedEx surcharges and fees.

These surcharges will affect the shipping rates. Added fuel costs and labor shortages are having an impact on the freight shipping rates. Further, ground transport is affected by trucking delays, labor disputes, and rising oil prices. As a result, intelligent negotiations with shipping carriers are the need of the hour. Multi-year contracts with carriers help in reducing annual rate increases. Get assistance from Audintel for negotiating with shipping carriers and saving shipping expenses.

Why is it essential to have accessorial charges as a part of carrier contracts?

Accessorial charges are fees levied by shipping carriers for any additional service provided during the transit of goods. Accessorials can impact a company’s bottom line and affect the quality of service. The most common accessorial charges for freight are

  • Detention: a fee charged by a carrier for additional time spent getting loaded or offloaded at a shipper or receiver
  • Demurrage: daily rate charge for cargo left at the terminal beyond the allotted free time
  • Storage: charges for holding containers at the intermodal terminal beyond the free time allotted
  • Per diem: a fee that a carrier charges against another shipping carrier or customer for using its trailers, containers
  • Residential delivery: surcharges for delivery of parcels in residential areas

Skilled negotiations help to avoid or eliminate accessorial charges. Shippers can schedule the docking to avoid detention charges. Similarly, keeping track of the arrival/ departure of containers and pre-clearing the cargo will eliminate the demurrage charges. Shipping carriers agree to lower prices during negotiations, provided shippers avoid accessorials.

Carrier contract agreement

An agreement between shipping carriers and companies for delivering goods, services, and fees is a carrier contract agreement. For instance, the UPS carrier contract agreement contains incentives and minimum rates as decided by UPS and the shipper. Further, it covers accessorial fee reductions and DIM weight reductions on invoices. With the correct shipping data, shippers can benefit from carrier contracts.

Audintel and carrier contracts

Carrier contract management is hard to decipher for clients having multiple contracts with multiple shipping carriers. Audintel not only manages carrier contracts for its clients but also helps in negotiating for a better price. We help in carrier contract negotiations by providing insightful data. Further, Audintel tracks shipping invoices for clients. We investigate the shipping carrier’s performance and aid clients in reworking contracts. Our experts are well-versed in negotiations and monitor the dynamic shipping rates of different shipping carriers. So, Audintel protects its clients from unwanted expenses by re-negotiating contracts with shipping carriers.

Final thoughts

Technology can optimize the shipping operations of businesses and reduce shipping costs. However, understanding the complexities of shipping rates and accessorials may confuse shippers. Audintel with its unique software tools, can help negotiate contracts with shipping carriers. We offer services that will save money and improve your overall service. Let Audintel guide you through the complex maze of carrier contracts. Contact us for any information on carrier contracts and our services at +1 (619) 354 8539 or visit our Audintel website.

UPS Peak Surcharges

Know all about the latest updates on UPS Peak Surcharges

by BlogSpend Management

E-commerce orders increase in the holiday season due to high demand from customers. Ideally, the peak season for shipping is the holiday season beginning in early November each year. However, UPS has decided to continue its Peak or Demand Surcharges on packages “till further notice” in 2022. The increase in surcharges may be due to rising inflation and gas prices.

However, UPS has not cited a particular reason for the rise but mentioned increased demand for shipping services on its website. This article explores the UPS Peak or Demand surcharges with new changes in 2022. In addition, we will discuss how UPS surcharges affect businesses.

What is UPS Peak Surcharge?

The holiday season in the United States typically starts in early November and ends in January. Many customers do their holiday shopping late, resulting in high demand for shipping packages at the last minute. Shipping carriers consider the holiday season as the peak season. They charge extra fees along with the base cost of shipping. UPS names these surcharges as UPS Peak or Demand surcharges. So, UPS charges more for the additional handling of packages and oversize packages. Further, UPS levies a delivery surcharge for international or remote area shipments.

UPS Peak Surcharges-what’s new in 2022

Since 2020, UPS has had peak or demand surcharge fees throughout the year rather than just during the traditional holiday season. But, from May 2022, the peak surcharges have risen sharply for shipments from and to the United States. The calculation of the shipping rates is per pound based on the billable weight of the shipment. The surcharges are subject to dynamic changes. As of September 9, 2022, update on the UPS website, we have observed the following surcharge fluctuation. These surcharges are:

  • Set at $3.50 per package for additional handling and $40 per package for Large parcels. This fees will apply till October 1, 2022. Further, expenses are increasing to $6.50 per package for additional handling, $70 per package for Large parcels, and $400 per package for Over Maximum Limit packages after October 2, 2022, until January 14, 2023.
  • Set at thirty cents per package for domestic UPS Ground Residential and UPS SurePost packages (valid till October 29, 2022). In addition, these peak surcharges is applicable to shippers who have shipped more than 25,000 packages in any week after February 2020. The fees are regardless of the shippers’ shipment volumes for any services.

From October 30, 2022, to January 14, 2023, businesses can expect a significant UPS peak surcharge in the following services: UPS Sure Post, UPS Ground Residential, UPS Next Day Air Residential, and other UPS Air Residential. The fees are applied weekly to each package. It applies to packages exceeding 105% of a shipper’s average weekly volume (“Baseline” volume) within each service level. (Click here for more details).

UPS Peak Surcharges (applicable from January 16, 2022, till further notice) for UPS Standard shipments from Canada to the U.S. is $0.30 per package and UPS Trade Direct® shipments from the U.S. to Canada are $0.42 Canadian Dollars (CAD) per package.

UPS Peak or Demand Surcharges for various Worldwide services

UPS has levied UPS Peak or Demand surcharges for other services too. These services are for international shipments to and from the United States with different delivery times. There is an increase in fees from May 22, 2022, by UPS with no definite end date. The international services include:

UPS Worldwide Express and UPS Worldwide Express Plus: These services involve delivering packages to destinations worldwide in 2-5 days. Shippers get guaranteed on-time delivery of their packages with in-house customs clearance.

UPS Worldwide Saver: This service uses air transport and guarantees delivery by the end of a business day. Shippers choose UPS Worldwide Saver for fast deliveries and last-minute delivery of goods.

UPS Worldwide Expedited: Small and lightweight parcels are delivered internationally within 2-5 business days. It is a guaranteed service by UPS that sends packages to destinations worldwide at a lower shipping rate.

UPS Worldwide Express Freight: This service provides guaranteed, faster, palletized shipments in more shipping lanes. It is in use when shippers want to send products in an emergency. It takes 1-2 business days for package delivery. In 2022, UPS peak surcharges are increased two-fold for shipments using this service based on the weight of the shipment.

UPS SurePost: It is an economical service of UPS, wherein the last-mile delivery is by the U.S. Postal service (USPS). Shippers use this service for non-urgent, business-to-customer needs of low value. It is ideal for packages less than 10 lbs.

Note: please see the details on the UPS official U.S. website for the precise calculation of UPS peak surcharges.

Suggestions to minimise UPS Peak Surcharges

Shippers can follow some parameters like keeping the weight of packages less than 70 lbs to cut down on shipping expenses. In addition, companies can maintain the dimensions of parcels to acceptable levels. Further, using the United States Postal Service (USPS) helps to reduce peak prices and get assurance of pick of packages. On the other hand, shippers can minimize UPS Peak Surcharges with cost-saving advice from partners such as Audintel. We help shippers get discounted shipping rates and negotiate surcharges with shipping carriers. Our team analyses shippers’ data and provides insights into saving money for businesses. UPS Peak or Demand surcharges are dealt with by the team of Audintel effectively.

Final thoughts

Rising shipping costs due to surcharges levied by shipping carriers are changing the way you ship today. Keeping track of Peak surcharges, shipping rates of shipping carriers and on-time delivery of packages seems overwhelming for shippers. Audintel helps companies understand the complexity of the shipping carriers’  fees and surcharges. We simplify the shipping process for your company. If you have questions regarding our services, contact us on +1 (619) 354 8539 or visit our Audintel website.

parcel auditing services

Parcel auditing services: transforming businesses intelligently

by BlogSpend Intelligence

Small parcel audits in the U.S. are vital for all businesses. Parcel audits ensure that companies are not paying more to shipping carriers. Further, timely audits can unlock savings for companies.

Parcel auditing services are necessary for shippers in the U.S. It questions businesses about optimum usage of their shipping data for business growth. Our earlier blogs were on affordable parcel auditing services. The focus was on reducing shipping costs and identifying service failures with software. This article discusses the way parcel auditors use shipping data to help shippers. In addition, we will learn about the advanced technology that aids parcel auditing services save money for companies.

Parcel auditing services and data analytics

Parcel audits involve the process of studying the shipping invoices in detail. It also requires a review of carrier contracts and discovering unclaimed refunds. Technology in the form of data analytics helps shippers save money. As companies are aware, small parcel shipping generates lots of data. Analysis of the data helps in eliminating inefficiencies and errors. Parcel auditing services use the analysed data to control small parcel expenses.

What kind of Parcel data is important?

Understanding a company’s shipping profile is essential for parcel audits. Analyzing the following data on parcels helps shippers improve their bottom line. Data covering

  • the shipping weights of packages
  • the dimensional weight calculation of parcels
  • the shipping zones for shipments
  • the parcel delivery time
  • accuracy of shipping invoices
  • various surcharges of different carriers
  • minimum charges of lightweight packages

Further, knowing about the shipper’s data in carrier agreements is necessary. It helps shippers during carrier contract negotiations to save money.

KPI dashboards in Parcel auditing

Similarly, Key Performance Indicators (KPIs) are necessary to check a business’ progress. In addition, it helps companies identify problems and make quick, timely decisions. The KPIs include:

  • Number of orders shipped
  • Tracking the delivery time of shipments
  • Identifying potential shipping issues
  • Shipping costs during transit
  • Warehouse expenses

and more.

With this in mind, KPI dashboards are vital tools for parcel auditing services. The dashboards provide a complete view of the shipping data of businesses. For instance, KPI dashboards give information about the total shipping costs of different parcel carriers.  Further, the dashboards provide an overview of shipping activity, late shipments, refunds, etc. Thus, KPI dashboards provide shippers with customizable data visualization with performance indicators.

Importance of Business Intelligence in parcel  auditing

Business Intelligence (BI) plays a crucial role in parcel auditing. It provides shippers with shipping reports and dashboards for managing their shipments. So, let’s understand-

What is Business Intelligence?

Business Intelligence (BI) is software that utilizes business data and makes it user-friendly. BI uses data analytics, text mining, and machine language processes. BI tools collect, store and analyze data from businesses. The data presented to users is through graphs, dashboards, charts, and reports. Further, shippers utilize the information to understand trends and variances. Thus, they can take appropriate action.

Benefits of using BI in parcel auditing services

Shippers need detailed information about their shipping operations at their fingertips. Parcel auditing services use BI tools to collect and analyze data in real-time. Shippers receive the information in the form of reports and dashboards. Customized dashboards help in tracking shipping performance by benchmarking. Thus, shippers visualize their data and make informed decisions.

Parcel auditing services optimize the parcel shipping network with the help of BI. In addition, parcel audits help in consolidating shipping data. Further, it provides insights into critical KPIs. Parcel auditing services like Audintel help companies optimize their shipping needs.

How does Audintel deal with the shipping data of businesses?

Our data intelligence services include best-in-class cloud hosting. We have robust optimization tools and intuitive and customizable dashboards. In addition, we provide graphical visualization of KPIs. Audintel’s platform integrates seamlessly with legacy systems and processes. Our decision-making analytics helps shippers. Further, we compare multiple carrier contracts to give clients the best deals.

Audintel as a parcel auditing  service provider

Our AACE (Audit Advantage Cloud Ecosystem) platform uses BI to identify billing errors. Audintel uses AACE technology integrated with machine language (ML), saving shipping costs for companies. We spot all invalid, inaccurate, or unwarranted charges in shipping invoices. Audintel’s state-of-the-art technology platform manages complex supply chain challenges. Our dashboards are easy to use and allow shippers visual feedback on their business performance. In addition, our auditing services help shippers receive refunds directly in their accounts.

Final thoughts

Many parcel auditing services are available in the U.S. market. But choosing the right one for your business makes all the difference. As a shipper, it is vital to partner with parcel auditing services that increase your company’s revenues. Audintel uses cloud-based business intelligence tools to understand complex shipping data. We help businesses grow and manage their shipping costs in real-time. With Audintel, you can be sure that all your data is encrypted and secure. For information about our parcel auditing services, contact us on +1 (619) 354 8539 or visit our Audintel website.

manage contracts

Carrier contract negotiations: manage contracts with ease

by BlogCost Optimization

We are almost reaching the end of the year, but new challenges await us. Parcel and freight shipments are facing disruptions domestically and globally. These disruptions are many such as inflation or unrest among union workers. The Union workers include drivers, temporary workers, and package handlers. Hence, shipping costs are rising for delivering high-quality goods on time.

According to the latest reports, freight prices are increasing in the second half of 2022. So, shippers have to negotiate contracts with shipping carriers to save money. This article will focus on new changes expected in existing carrier contracts and negotiation parameters.

Why are carrier contract negotiations so important now?

For the past two years, there’s been a disruption in the U.S. supply chain. High shipping rates and port congestion are causing disruptions in the U.S. supply chain. In addition, shippers need confirmation that there is no change in their carrier contracts. They have to periodically review the carrier contracts for any changes made concerning rates. Further, shipping volumes affecting the shipping expenses need periodic review. As a result, shippers should have new changes in their carrier contracts and negotiate better.

Carrier contract management

Managing contracts with different shipping carriers are complex. Tracking each carrier’s performance against a company’s goals requires greater clarity. Also, aligning the invoices with the agreed terms of the carrier contract is necessary. It is to ensure that companies are not paying more to shipping carriers. Hence, managing carrier contracts requires integrating technology into shipping operations. It allows shippers to make strategic decisions and detect future problems. Further, handling claims and resolution management give shippers a competitive edge.

Parcel contract negotiations

Small parcel contracts have terms that are difficult to understand for an average person. Experts in this field, like Audintel, can negotiate for businesses and save money. The options that are available for shippers during parcel contract negotiations include

  • Better options from the same carrier

During contract negotiations, shippers can opt for better, alternative services from the same carrier. It allows companies to save money and pay only for the services needed. For instance, FedEx Smart Post is cheaper than FedEx Ground shipping. FedEx Smart Post does not include residential surcharges. So, opting for the FedEx Smart Post service saves money for shippers.

  • New amendments in agreement

Parcel contracts can have amendments based on the weight of packages. In addition, the shipping zones for parcel delivery also make a difference. If companies feel that they deliver lightweight, small parcels to customers, they can make the required changes to their contracts. Alternatively, if most package deliveries do not go to remote locations, necessary amendments in the agreement are possible.

  • Renegotiate with carriers

When contracts expire or need renewal, shippers can renegotiate with carriers on parameters such as

  • Discounts

Shippers can receive discounts from parcel carriers based on different tiers and shipping volumes.

  • Minimum spend

The lowest billed price of a parcel is possible during negotiations with shipping carriers.

  • Surcharges

Parcel carriers can levy surcharges on fuel, address correction, Saturday delivery, and more. By reassessing shipping data, shippers can evade surcharges during renegotiations.

  • Refunds

Parcel carriers offer refunds to companies for late and failed deliveries. In addition, parcel carriers have to refund money if they have overcharged for any service. The refund clause has to be a part of amendments in parcel contracts.

Optimizing your parcel negotiations

Parcel shipping is becoming expensive with the rise in shipping rates. In such a scenario, carrier contract negotiations are necessary. Each carrier contract’s details have to be fine-checked for any drawbacks. While negotiating, companies need to know their data, shipping volumes, and preferred carrier fees. In addition, shippers need to know the services offered by various carriers and their best rates. If these negotiation strategies feel overwhelming, there are audit services like Audintel to assist you. We optimize your parcel negotiations and provide efficient solutions to our customers. Let Audintel help you in negotiating improvements in your contract agreements.

Conclusion

The dynamics in today’s shipping industry are evolving. Shippers face new challenges such as shipping rates, monitoring and tracking packages, and communicating with the customers for any delays. In short, shippers need help getting the best deals from their shipping carriers. With Audintel, shippers can rest easy about their carrier contract negotiations. Our experts are here to help shippers during each step of the negotiations. For further assistance on contract negotiations and more, contact us on +1 (619) 354 8539 or visit our Audintel website.

Shipping analytics

Shipping analytics provide valuable insights into your business

by BlogSpend Intelligence

Seamless, contactless, anytime-anywhere commerce is on the rise. Businesses want to compete with the best in this post-pandemic era. Consumers are loyal to brands with frictionless checkouts. So, shippers need to have faster delivery systems, thus giving excellent customer satisfaction.

With this in mind, analysis of shipping data is necessary for businesses. The assessment of shipping costs with shipping reports was a part of our earlier blogs. However, this blog will cover the importance of shipping analytics and reporting.

Shipping analytics and reporting-why is it essential?

Shipping data is analysed based on the demand for shipping products, shipping costs, unshipped orders, and on-time performance by carriers, fulfillment centres, etc. Hence, understanding a company’s Key Performance Indicators (KPIs) is critical in controlling costs. Shipping analysis of information increases savings with intelligent reporting across all regions. It helps in improving shipping performance and service.

Shipping analysis augmented by shipping reports

Analysis of shipping data gives companies a 360- degree view of their shipping profiles. Shippers stay updated on any shipping errors that occur during shipments. They get instant information about the on-time delivery of goods and any last-mile shipping costs. Shipping analysis involves a review of past shipping history data and its evaluation. Further, shippers can look for financial opportunities with the shipping analysis. So, companies receive all the above information through shipping reports.

What is a shipping report?

A shipping report gives an overview of a business’ shipping profile. It includes parameters such as the order number, order date, customer name and address, shipping items, quantity, etc. Shippers get regular updates about service changes made by shipping carriers like changes in tariff rates, discounts, and levy of surcharges. Analysts prepare various shipping reports that are simple to understand for businesses.

Kinds of shipping reports

There are various types of shipping reports that improve customer satisfaction. These reports are customized to make it easy for shippers to understand their shipping expenditures. Some of these shipping reports are

Shipping services report

This report provides shipping details about the shipping carriers and their services. Shipping services such as 1-day, 2-day, and overnight delivery by different carriers are evaluated and shared with the customer.

Shipping information report

Shipping information of parcel and freight shipping of each company is analysed based on the recent shipping activity. This report consists of the order number, order date, customer’s name and address, quantity shipped, weight description, delivery date, etc.

Freight shipment report

This report monitors and tracks freight shipment globally in real-time. It allows experts to analyse the shipping routes, locations, volumes, network of freight carriers, and more. In addition, shippers can make data-based, vital decisions on their freight shipments.

Logistics and supply chain reporting

Shipping analysis also includes logistics and supply chain reporting. The report monitors and optimizes KPIs and supply chain metrics. Further, supply chain metrics define and quantify supply chain performance. Examples of supply chain metrics include:

  • Freight invoice accuracy

Freight invoices issued by the shipping carriers contain a description of the freight, port origin, shipper’s name, shipment weight, etc.  However, most freight invoices do not match the final, original quotation. It leads to duplicate payments, errors in discounts, incorrect delivery addresses, and overpayments. Thus, checking the accuracy of freight invoices is vital for businesses to save money.

  • Delivery time

Mentioning the precise delivery time improves the supply chain performance of goods. In addition, companies offer special delivery services to decrease delivery time. It improves customer satisfaction and attracts more orders from such companies.

  • Pick and Pack Cycle time

The time to pick an item from the shelf and pack it helps in learning the efficiency of the supply chain. Hence, tracking any delays and rectifying them will help bring down any inefficiencies in the system.

Container shipping analysis

According to some reports, the global shipping container market will grow by 12% from 2020 to 2028. Hence, analysis of shipping containers on intuitive shipping software platforms benefits companies. The analysis reports provide a comprehensive overview of revenue forecast, company ranking, volumes shipped, growth opportunities, and more. In addition, the analysis offers companies competitive strategies to stay ahead. Further, it provides the means to sustain in fast-evolving markets.

Advantages of using shipping analytics and reporting

Audintel is your audit partner in the shipping industry. We analyse shipping billing errors and instantly notify our clients. It allows our clients to take the appropriate action where possible. We assess the delivery performance of the various shipping carriers daily. Audintel has customised many shipping reports that provide our clients with information at their fingertips. Our intuitive dashboards help our clients have visibility to their shipments. In addition, we customise our shipping reports according to our client’s preferences.

Final thoughts

Shippers require transparency about their shipping profile to save money and reduce costs. For this reason, shipping analysis is essential for uncovering shipping errors. Further, the analysed data is represented in shipping reports so shippers can make informed decisions. Audintel is the best auditing partner for your shipping needs. Our intuitive dashboards and easy-to-use shipping reports help shippers make profits in their businesses. We are there for you. Contact us for further information on +1 (619) 354 8539 or visit our Audintel website.

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Competitive parcel auditing services: essential for shippers

by BlogSpend Intelligence

With rising inflation and skyrocketing fuel prices, businesses need to economize and improve profitability. Shipping small packages to customers needs scrutiny as service failures lead to higher expenses for shippers.

Affordable patent auditing services are essential to monitoring shipping expenses. Our earlier blog focused on affordable parcel auditing services that reduce shipping costs. This article focuses on the various aspects of parcel auditing services, such as package shipping spend, services offered, and their software.

Affordable parcel auditing services

Parcel auditing analyzes the shipping data of companies and unearths any invoice errors. Parcel auditing services of parcel auditing companies work to fix the invoice errors and get refunds from the shipping carriers. Web-based technology used by parcel auditors spares shippers from purchasing hardware, thus saving money. In addition, parcel auditing services do not involve set-up fees or up-gradation in current technology resulting in cost savings.

Parcel shipping spend

According to the latest reports in business wire, US parcel volume will grow exponentially by 2027. It is due to increasing demand for internet retail. Small parcel shipping is a critical component of shipping systems. An audit on small parcel shipping spend allows companies to save money. Shippers are eligible for a refund from shipping carriers for service failures like late deliveries, invalid surcharges, billing errors, and more. Parcel auditors like Audintel have a real-time dashboard that monitors small packages’ shipping spend while controlling shipping costs.

Outsourcing parcel auditing

Manual parcel auditing is time-consuming and is prone to human errors. So, by outsourcing parcel audit work to a third party, shippers save time as they do not need to track each shipment and file refund claims. Further, the parcel auditors secure refunds for service failures with direct credit to shippers’ accounts. Parcel auditing services provided by a third party give companies valuable insights into their shipping process.

Services offered by a parcel auditing company

Small parcel auditing is a complex process that requires data evaluation at each stage of the shipping process. Parcel auditing companies analyze the parcel invoices from the shipping carriers. In addition, tracking parcel delivery to customers and information about any shortcomings is conveyed to the business owner. Some of the common service failures made by parcel carriers include:

  • Late deliveries: Parcel delivery to the customer beyond the scheduled delivery time
  • Surcharge errors: Parcel invoices with incorrect address correction charges, delivery area surcharge, and other surcharge errors
  • Dimensional weight errors: Shipping carriers levy wrong dimensional weight charges on packages
  • Duplicate charges: Double invoicing for a single parcel shipment
  • Manifested not shipped parcels: Shipping carriers like UPS charge for a package manifested but not sent to its destination
  • Deviation from negotiated shipping rates and discounts: Parcel shipment with different shipping rates and discounts.

Parcel auditing services offered by parcel auditing companies provide effective solutions for service failures. They inform business owners about billing errors, changes in shipping rates, additional surcharges, etc. Parcel auditors use intuitive auditing software that automatically notifies any discrepancies in the shipping process.

Small parcel auditing software

The tracking and monitoring of each small parcel shipment use cloud-based shipping software. The data analysis improves shipping spend management and curbs excessive expenses. In addition, the software monitors the performance of shipping carriers, identifies invoice errors, and files for unclaimed refunds. Shippers reduce their parcel shipping spend and improve their shipping operations with ease.

Freight audit software

Freight audit software minimizes complex freight auditing processes. Due to the automation of the freight audit process, labor decreases, and cost-efficiency increases. The shippers get greater clarity of their shipping expenses. Also, there is streamlining of the shipping process. Further, automatic uploading of the shipping documents into the system helps track invoices efficiently. Freight audit software benefits many industries such as manufacturing, pharmaceuticals, construction, electronics, etc.

The software used by parcel auditors improves customer satisfaction and increases brand loyalty, which benefits shippers’ businesses.

Benefits of using Audintel’s services

Parcel auditing services of Audintel are economical and customized to cater to our client’s needs. We provide greater transparency to our clients by using their shipping data. Audintel has more than forty customized dashboards and shipping reports for our clients. Our team uses updated, secure technology to track and monitor the shipping data of our clients. We assist business owners in negotiating the best carrier contracts and saving money. Companies benefit tremendously by partnering with Audintel as it honors their parcel delivery commitments to customers. We help shippers receive refunds promptly from shipping carriers for service failures and increase their profits.

Final thoughts

Small parcel delivery services like FedEx and UPS do not always stick to their delivery commitments. It impacts the shippers as they have to deal with angry customers. Companies offer extra credit or special offers to keep customers happy, thus involving double expenses. Audintel’s parcel auditing services give companies a helping hand in receiving all the refund credits from shipping carriers. To know better about the full extent of our parcel auditing services, contact us at +1 (619) 354 8539 or visit our Audintel website.

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Carrier contracts: Negotiate to simplify the complexity

by BlogCost Optimization

The advent of the e-commerce boom has accelerated the way businesses ship their goods. Prompt and cost-effective shipping is the new mantra. Customers expect fast delivery of goods, whether by freight or parcel.

For this reason, shippers need better carrier contracts with effective negotiations. Our earlier blogs were about the importance of shipping data when negotiating with UPS or FedEx contracts and upgrading the carrier contracts. This blog explores carrier contracts, their management, and the negotiation process.

Contract negotiations and carrier contracts

Contract negotiation is a deliberation between two or more parties on the contents of a contract. The contract is a legally binding agreement agreed upon by the parties involved. The parties mutually agree to the terms and conditions of the agreement or contract. It is mutually beneficial and outlines the priorities and expectations of all the involved parties.

Carrier contracts involve contracts between shipping carriers and businesses. Shipping experts negotiate on carrier contracts regardless of the shipping mode. As a result, companies get discounts, shipping offers, and a reduction in general increase rates. In addition, carrier contract negotiations compare the services of shipping carriers so that businesses get the best deals.

Carrier contract management

Managing carrier contracts is tedious as it involves having in-depth knowledge of the terms and conditions. Further, a thorough review of the current or proposed agreement is vital. By examining the fine print of carrier contracts, businesses receive attractive discounts, reduced shipping rates, and other incentives. In addition to understanding the complexities of the contract, it is equally important to have insights into pricing agreements. To negotiate and renegotiate the terms of your contract, you can call the experts at Audintel.

Carrier contract negotiation strategies

Negotiators have to understand the transportation spend before settling to negotiate with shipping carriers. The fees and other expenses charged by the shipping carriers need checking. It includes value-added services such as surcharges, pallet fees, documentation fees, etc. Let’s explore some of the negotiation strategies.

  • Know your shipping profile

Shippers need to understand their past shipping volumes and transportation spend. It includes the type of services, number of packages, the weight of packages, and zones of shipments.

  • In-depth study of carrier contract agreement

The price of packages sent out depends on the shipping carrier’s rates. Shippers can expect discounts on guaranteed services and weights of packages. In addition, incentives are offered based on shipping spend.

  • Benchmarking

Analyze the existing contracts for pricing and accessorial charges. Shippers can compare the amount paid to the real-time rates paid by other similar-size shippers. This helps them to negotiate with the carrier with confidence.

  • Request for proposal

Shippers ask for a written request for proposal (RFP) from shipping carriers to conduct negotiations. It will include different services, discounts, bill options, packaging options, surcharges, etc.

Shipping negotiation process

The shipping negotiation process involves interaction with the carrier’s representatives. So, to save time, shippers can highlight the points that need discussion. It helps in streamlining the negotiation process without getting sidetracked by irrelevant issues. Further, it is vital to keep the negotiation process open for re-negotiation when necessary.

Knowing one’s shipping data and additional charges is critical for successful parcel contract negotiations. For instance, asking for discounts on delivery area surcharges is vital, especially if a parcel delivery to a customer is in a rural area. In addition, negotiators need to know the parcel carriers’ market position and the company’s impact on the carriers’  network. Further, shippers receive proposals for multiple shipping carriers and can choose to negotiate with the parcel carrier that fits their shipping needs.

The carrier contract negotiation process is confusing for shippers but not for experts. Audit companies such as Audintel can save money for shippers with their expertise.

Focused negotiations by Audintel

As audit experts, we believe that effective management of carrier contracts enhances a company’s growth. Audintel ensures that the shipping invoices align with the contract terms agreed upon while negotiating carrier contracts. Effective shipping negotiations improve a company’s bottom line. Our intuitive platform helps our clients know their shipping spend before negotiating carrier contracts. We have ample experience dealing with shipping carriers and understand their thinking and operating methods. This experience helps us leverage the client’s data so that clients can walk with a favourable carrier contract.

Final thoughts

Complex carrier contracts are not easy to understand for shippers. It is necessary to get expert advice regarding the intricacies of contracts. Audintel’s team of experts explains the complexity of the carrier contracts and negotiates the best deal suitable for your business needs. Avoid leaving money on the table and save money. Let Audintel help you in boosting your profits by contacting us today at +1 (619) 354 8539 or by visiting our Audintel website.

parcel audit services

Affordable parcel audit services for reducing shipping costs

by BlogSpend Intelligence

Are you confused about the calculation of shipping rates during small parcel shipping? Find it difficult to track small parcels. Further, claiming refunds for late deliveries of packages is full of hassles. Then, it is time to partner with parcel audit services. This article will explore why parcel audit services are necessary for reducing shipping costs.

Why do businesses need parcel audit services?

The destination, type of parcel carrier, and weight of parcels control the shipping costs of companies. Shippers need cost-effective solutions to ship small packages internationally. Moreover, custom clearances of international shipments require proper documentation. Keeping track of refunds from parcel carriers is a tedious task if done manually. Also, shippers seek discounts when negotiating with shipping carriers. The above factors make it essential for businesses to partner with parcel audit services. It gives peace of mind and reduces shipping costs for businesses.

How do parcel audit services save money?

Manual in-house audits require time and engage the resources of companies. So partnering with parcel audit services helps companies save money on administrative costs and time. A comprehensive review of shipping invoices aids companies in identifying any service failures by parcel carriers. In addition, it allows shippers to claim refunds from the parcel carriers for overcharging, late deliveries, or incorrect shipping fees. The weight and dimensions of packages contribute to a rise in shipping costs. The innovative solutions provided by parcel audit services help in lowering shipping costs. Our earlier article gives more information regarding the benefits of parcel audit services.

Reduce international shipping costs with parcel audit services

International shipping has become expensive due to various reasons beyond anybody’s control. Due to a rise in shipping costs, customers abandon shopping carts leading to businesses losing money. By partnering with parcel audit services, companies reduce shipping costs seamlessly using different methods such as:

Negotiating with a fulfillment center

Companies negotiate with a fulfillment center for discounts according to their business requirements. Shippers can spread their inventory across many warehouses across a country due to fruitful negotiations with a fulfillment partner. These negotiations help in lowering shipping costs to a large extent.

Optimizing packaging of goods

Heavy and oversized packages are expensive for shippers. Shippers need to have better alternatives for overweight and oversize parcels. And so, innovative packaging helps shippers reduce the weight and dimensions of packages. For instance, poly mailers instead of boxes help in reducing packaging costs.

Switching parcel carriers

Shippers can save money by switching parcel carriers according to the suggestions given by parcel audit services. Hence, choosing regional parcel carriers that offer cheaper shipping rates with quality delivery service is more beneficial for shippers. Negotiating with several shipping carriers helps shippers get a better bargain for their shipping needs. In addition, hybrid services are gaining momentum among shippers.

Proper documentation

International shipments to different destinations need a lot of paperwork. Generally, most countries need documents like purchase order, invoice, packing list, bill of lading, Certificate of Origin, Letter of credit, export license, and insurance certificate accompanying the shipment. Lack of proper documents leads to late delivery of goods, thus leading to loss of revenue.

Prepaid shipping

Businesses that usually ship the same weight packages can opt for prepaid shipping. Prepaid shipping allows shippers to buy shipping labels in advance instead of paying for an individual one at the time of shipping. It provides a discount of up to 20 percent to businesses.

Parcel carrier contract negotiations

Parcel audit services negotiate with shipping carriers for better shipping rates and discounts. Shipping information that includes shipping history, volumes, and accessorial fees is a part of the negotiations. Having shipping data at the fingertips helps in parcel rate negotiations to a great extent. Parcel audit services have experts well versed in carrier contract negotiations and recommend different parcel carriers for particular services. Small parcel negotiations are essential for companies to get the maximum benefits without loss of revenue.

Parcel audit services help lower a company’s overall shipping costs without any hassles. Learn more about reducing shipping costs in our blog.

Reliable, affordable parcel audit services of Audintel

At Audintel, we reduce the shipping costs of businesses seamlessly. Our intuitive dashboards and comprehensive shipping reports are the best in the market. We have the expertise to handle the shipping data of our clients and negotiate the best deals with the parcel carriers. Our team of experts tracks each shipment and claims refunds for any damages or late deliveries from the parcel carriers. We offer insights into the future and identify conditions that can be prevented or need improvement. Our audits cover shipping invoices so that clients don’t get overcharged unnecessarily. Audintel provides intelligent, reliable, and affordable parcel audit services to clients.

 To summarize

There are more than forty audit checkpoints, so shippers need help solving the various complex aspects of parcel auditing. Parcel auditing services have the requisite automated technology, data analysis skills, and experience to empower shippers to make informed decisions. In short, Audintel handles small parcel audit services for our clients, giving them the necessary peace of mind. Discover our entire range of parcel audit services by contacting us today or you can call us at +1 (619) 354 8539. Visit our Audintel website to know more about parcel auditing.

freight audit services

Global freight audit: essential for freight services worldwide

by BlogFreight Audit

Has it become difficult to daily track and monitor freight consignments and bills? Are you sure your company has not overpaid or underpaid for freight? Are the administrative and logistics resources hired for global freight monitoring suitable for the job?

Freight audit services resolve the above questions for companies. We had earlier discussed freight audit services in our previous blog. This article gives further details on global freight audits and freight audit companies. In addition, we explain the terms of freight reconciliation, freight audit, and payment.

Global freight audits

It is the examination and verification of freight bills on an international scale. Some companies manually analyze each freight invoice in-house. This manual audit process is time-consuming and prone to human mistakes. On the other hand, partnering with freight audit companies saves time and money for shippers. Freight audit companies monitor critical parameters such as shippers’ data management, shipping carriers’ contracts, and payments.

Freight bill auditing

Global freight audit services offered by freight audit companies help in checking invoices for freight billing errors. The errors include inaccurate shipping weight, incorrect time mileage, miscalculation of discounts, wrong freight rates, and more. Auditing freight bills is vital for improving shipping companies’ overall performance. Proper shipping data utilization reduces extra expenses of surcharges and accessorials. Freight bill auditing involves:

  • Centralizing invoice data for quick retrieval
  • Grouping freight bills by shipping carriers
  • Auditing for errors and verifying freight charges with SMC/ carriers’ contracts
  • Auditing Fuel Surcharges and other accessorial.
  • Providing bill payment reports for client

Freight bill auditing helps shippers save money and recover payment for billing errors.

What is Freight reconciliation?

Freight rates are a part of freight bill generation when the freight load is confirmed. Shipping carriers submit freight invoices to shippers. Freight reconciliation is a method of matching each freight bill with its corresponding freight invoice. The reconciliation process is manual or automatic. In either case, the reconciliation process involves submitting the freight invoice for payment by vendors.

Streamlining the freight reconciliation process

The freight reconciliation process may appear simple for one or two shipments a day. But, it is a complex process for businesses having thousands of freight shipping in a day. Freight audit companies use automation to streamline the reconciliation process by eliminating paperwork. In short, there is a consolidation of accounts payable and paperwork from multiple vendors. So, shippers receive a weekly freight invoice consisting of weekly freight shipping and vendor payments.

Understanding freight audit and payment

Inaccuracies in freight invoices and freight payments result in errors and high costs for shippers. Freight audits are essential for global shippers to prevent potential overcharging by parcel carriers. Freight audits reduce shippers’ transportation expenses. According to reports, the global freight audit and payment market will rise exponentially. It is due to an increase in demand for management systems in the transportation and logistics industry.

Freight audit and payment providers

It is challenging to manage freight payment processes due to inconsistencies. Thus, it is vital to partner with freight audit and payment (FAP) providers. FAP providers have the tools and expertise to manage global shipping transactions. They can root out duplicate invoices, verify freight rates, resolve claims, etc. In addition, FAP providers manage transportation spend on a global scale.

How to select the best freight audit and payment providers?

Freight audit and payment (FAP) providers have to use the latest technology in all aspects of shipping. So, reporting and collecting data in real-time ensures freight payments are on time. Shippers have to verify the business intelligence and reporting tools of FAP providers. In addition, verification of FAP’s software programs and reviewing their financial and credit history is essential. The FAP providers should increase their invoice capacity spend with the shipping needs of shippers. Finally, the freight audit and payment provider should have friendly business relationships with multiple shipping carriers to make matters easy for shippers.

Taking your freight auditing process to the next level with Audintel

Global freight audits identify errors and request refunds from global shipping carrier companies. Audintel analyzes complex freight data and provides customized shipping reports to our clients. Further, our team analyses shipping carrier contracts to lower shipping costs. We streamline freight payment processes to improve your company’s bottom line. Audintel conducts freight audits based on parameters, such as invoice date, invoice amount, shipping weight, bill of lading, etc. In addition, we have experts in freight contract negotiations to help shippers get the best freight carrier contract deals. Our freight audit services provide valuable insights into transportation spend.

Finally, shippers find it difficult to calculate freight rates for each freight shipment. In addition, freight rates and other surcharges change periodically. Freight audit services track and monitor changes in freight rates and accessorial charges and help shippers take the necessary action. Our team in Audintel deals with both freight and parcel audits, you can reach us for further discussions or you can call us at +1 (619) 354 8539. Further, you can also learn about our services on Audintel website.